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FAQ
Common Questions
Here are some common questions about our products at SOOK.
Whole-body cryotherapy (WBC) exposes the entire body to ultra-cold dry air below −110°C for 2–3 minutes. It has been widely used in sports medicine and recovery for over two decades, with research supporting benefits for muscle recovery, inflammation, pain relief, and mental well-being.
When conducted with proper screening protocols, WBC is considered safe. SOOK systems use electric-powered dry air — not liquid nitrogen — and all sessions follow standardized safety and contraindication protocols.
SOOK works with a wide range of businesses across the wellness and healthcare industries — including hospitals and clinics, hotels and resorts, fitness centers, wellness centers, spas, aesthetic clinics, football clubs, and residential developments. If your business serves clients who value health, recovery, or performance, cryotherapy is likely a strong fit.
SOOK's Service Intelligence covers the full lifecycle of your equipment — including preventive monitoring and maintenance programs, annual service visits, on-call technical support, remote troubleshooting and diagnostics, on-site engineering when required, and parts replacement and repair. All backed by over 20 years of engineering expertise.
SOOK's training program covers four areas: equipment operation, standardized SOPs, safety protocols, and wellness knowledge. Training is delivered in two ways — initial on-site installation training before your launch, and continuous weekly online training so you can retrain existing staff or onboard new employees at any time.
Yes — SOOK offers equipment leasing through a strategic financial partner, with a 25% down payment and a 48-month leasing period, helping minimize your initial capital requirement so you can launch sooner.